The second-hand marketplace Members Share Displeasure Regarding Sizing Modifications

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Reaction

Many shoppers and sellers are posting online stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.

Vinted explained the updated approach better aligns with other platforms.

They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.

Measurement Approach Updates

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.

User Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Necessary Adjustments

Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.

Platform Context

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change to its shipping options following member complaints.

Richard Li
Richard Li

Lena is a freelance writer and design enthusiast based in Amsterdam, exploring the intersection of art and technology.